Demo Importer not working

Demo importer normally fails because of one or more of the following reasons:

1. Old version of the theme
2. Maximum allowed time a script can run on your server
3. Maximum memory a script can use
4. File permissions

Solution #1: For reason 1, make sure you are running the latest version of the theme. If not then please update from within wp-admin.

Solution #2: For reason 2 & 3, please download the attached php.ini file and place it in your wp-admin folder via FTP upload. (please note if you are using GoDaddy hosting, duplicate and rename php.ini to php5.ini and upload them both.)

Solution #3: For reason 4 or if above solutions didn’t fix the issue, please create a ticket with your wp-admin and FTP login details

Download PHP.INIĀ